Knowledge Center: SPAM

Email issues

» Outlook account setup

» E-mail problems

» SMTP authentication

» SPAM filtering

» Mail access on-the-go

Domain Names

» What is DNS?

» How domains work

Site content

» Good site content

» Eyes top left

Site Marketing

» Google listing

Spam filtering

Our servers can classify spam messages before they hit your inbox.

All incoming email messages are automatically scanned to determine if the message meets specially defined spam criteria. Your Spam Filter is built around a set of spam rules that have been carefully developed to provide you protection from spam while reducing the number of valid email messages that may be mistakenly categorised as spam, otherwise known as 'False Positives'.

How it works:

All incoming emails are evaluated against these spam rules and are assigned a 'spam score'. This score determines whether the message will be classified as spam. The standard threshold is set at 5, meaning any message with a score of 5 or higher is classified as spam and is sent straight to the Spam Bucket. Please contact Wahm Support, should you suspect that an e-mail was delevered to your Spam Bucket.
Once enabled, this intuitive Spam Filter can combat spam across all your mailboxes. Also note that your Spam Filter can be changed. To do so, please contact Wahm Support on support@wahm.co.za.